![]() ![]() Go to your email and click the link to access the Customer Success Hub.įor several brands, there is an issue where logging in with your organization ID produces an error message on your organization’s SSO portal.This will also ensure that users have access to other third party authentication services, including that of Qualtrics Community, XM Basecamp, the XM mobile app, and the offline app. We highly recommend that your organization updates its SSO configuration via your IT department to allow users to follow the standard Customer Success Hub SSO login process. Please contact your CSM or if you have any additional questions.Qtip: This means your organization is currently using an older SSO configuration that is not compatible with 2-way authentication. By March 1, learners will be unable to access Student Domains via Internet Explorer and will need to switch to a supported browser. Starting February 1, 2022, you and your students will begin seeing an in-app message alerting you to the change. What happens if I don’t switch to a supported browser? By removing support, we will be able to release new features faster and with more reliability. Skilljar strives to create great products for our customers and supporting legacy browsers limits our ability to do so. Additionally, Internet Explorer does not receive security updates from Microsoft, making it an unsafe browser to use. Since Edge's release, Internet Explorer is no longer actively maintained by Microsoft and does not support many of the advanced web features necessary to build products that meet our customers' needs. In 2015, Microsoft replaced Internet Explorer with Microsoft Edge, a modern replacement for their legacy browser. Why is Skilljar retiring support of Internet Explorer? If you or your students access Student Domains via Internet Explorer, you will need to begin using one of our supported browsers. ![]() If you or your students are currently using Internet Explorer (IE) to log into Student Domains, please switch to a supported browser. Effective Febru, Skilljar will no longer support Internet Explorer or Internet Explorer Mode in Microsoft Edge on Student Domains. ![]()
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